Terms of Use

Acceptance of Terms

These Terms of Use ("Terms") constitute a legally binding agreement between you and Vertexbeam Technologies ("Vertexbeam", "we", "us", "our") governing your access to and use of the Vertexbeam platform, including the website at vertexbeam.com, all campaign pages, the admin dashboard, reseller portals, APIs, and any related services (collectively, the "Service").

By accessing or using the Service — whether as a campaign participant, campaign manager, reseller, or visitor — you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, you must not use the Service.

Definitions

• "Platform" — The Vertexbeam website, applications, APIs, dashboards, and all related software and services.
• "Campaign" — A frame generation project created on the Platform, consisting of a frame design, a form, and a public-facing participant URL.
• "Campaign Manager" — A registered user who creates and manages campaigns on the Platform.
• "Reseller" — A registered business or individual authorised to create and manage Campaign Manager sub-accounts under a Reseller agreement.
• "Participant" — Any person who visits a campaign URL and submits a form response.
• "User Content" — Any content, including photos, text, names, and form responses, submitted to the Platform by any user or participant.
• "Generated Frame" — A composite image produced by the Platform using a campaign's frame design and a participant's submitted data and photo.
• "Subscription" — A recurring paid plan purchased by a Campaign Manager or Reseller to access Platform features.

Eligibility

To register as a Campaign Manager or Reseller, you must:

• Be at least 18 years of age, or the age of legal majority in your jurisdiction
• Have the legal capacity to enter into binding contracts
• Not be a person barred from receiving services under applicable law
• Provide accurate and truthful registration information

Campaign Participants are not required to register for an account but must be of sufficient age to provide their own consent or have parental/guardian consent where required by the campaign or applicable law.

Accounts & Registration

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must immediately notify us at [email protected] of any unauthorised use of your account or any other security breach.

You agree to provide accurate, current, and complete information during registration and to update such information as necessary to keep it accurate. We reserve the right to suspend or terminate accounts that contain demonstrably false or misleading information.

Each individual or organisation may maintain only one Campaign Manager account unless a Reseller arrangement has been established. Creating duplicate accounts to circumvent restrictions or access free trial credits multiple times is prohibited.

Campaign Rules

Campaign Managers may create campaigns for lawful purposes including political awareness, community events, educational institutions, NGOs, corporate events, brand promotions, and similar activities.

You may not create campaigns that:

• Promote, incite, or glorify violence, terrorism, or hate speech against any individual or group based on race, religion, gender, ethnicity, nationality, sexual orientation, disability, or other protected characteristics
• Distribute misinformation, deepfakes, or fabricated content intended to deceive
• Violate any applicable electoral laws or campaign finance regulations
• Collect data from minors without verifiable parental consent
• Impersonate any person, organisation, brand, or government entity without authorisation
• Contain or solicit obscene, pornographic, or sexually explicit material
• Facilitate phishing, scams, or fraudulent schemes
• Infringe the intellectual property rights of any third party (copyrights, trademarks, etc.)

Campaign Managers are solely responsible for the content, legality, and conduct of their campaigns. Vertexbeam acts as a technology platform and does not endorse, verify, or take responsibility for the accuracy or legality of campaign content. You agree to indemnify Vertexbeam for any claims arising from your campaigns.

User Content

You retain ownership of all User Content you submit to the Platform. By submitting User Content, you grant Vertexbeam a limited, non-exclusive, royalty-free licence to store, process, and use your content solely for the purpose of providing the Service — specifically, to generate your campaign frame and deliver it to you.

By uploading a photo to a campaign form, you represent and warrant that:

• The photo is of yourself, or you have explicit written consent from the person(s) depicted
• You have the right to use and submit the photo for this purpose
• The photo does not violate any third party's privacy, publicity, or intellectual property rights
• The photo does not contain any illegal content

The Generated Frame produced by compositing your photo onto a campaign's frame design is owned jointly by you (for your photo) and the Campaign Manager (for the frame design). You may download, share, and use your Generated Frame for personal and social sharing purposes. Commercial use of the frame design elements requires separate authorisation from the Campaign Manager.

We reserve the right (but not the obligation) to review, moderate, and remove User Content that violates these Terms, applicable law, or our content standards. We may implement automated checks to detect prohibited content.

Prohibited Uses

You agree not to use the Platform to:

• Reverse-engineer, decompile, or attempt to extract the source code of the Platform
• Scrape, crawl, or systematically extract data from the Platform using automated means without our written consent
• Attempt to gain unauthorised access to any account, system, or network connected to the Platform
• Use the Platform to send unsolicited commercial communications (spam) to participants
• Introduce malware, viruses, or malicious code of any kind
• Interfere with or disrupt the integrity or performance of the Platform
• Create multiple accounts to exploit free trials, credits, or promotional offers
• Misrepresent your identity or affiliation to gain access to features not available to you
• Use the Platform in any way that violates applicable local, national, or international law
• Resell or sublicense access to the Platform without a formal Reseller Agreement

Reseller Terms

Access to Reseller features requires a separate Reseller Agreement with Vertexbeam. These Terms apply to Resellers in addition to any terms in their Reseller Agreement. In the event of conflict, the Reseller Agreement governs.

Resellers are responsible for:

• Ensuring that Campaign Managers under their account comply with these Terms
• Managing billing, payments, and credit allocation to their sub-accounts
• Providing first-line support to their Campaign Manager sub-accounts
• Not misrepresenting Vertexbeam's capabilities, pricing, or service level commitments to their clients
• Maintaining the confidentiality of the underlying Vertexbeam platform branding where white-label arrangements apply

Where Vertexbeam has granted white-label rights in a Reseller Agreement, the Reseller may present the Platform under their own branding. However, Vertexbeam retains all underlying intellectual property rights. White-label rights do not transfer ownership of the platform or its technology.

Payments & Billing

Paid features of the Platform are available through subscription plans. Subscriptions renew automatically unless cancelled before the renewal date. By subscribing, you authorise us to charge your payment method on a recurring basis.

All prices are listed in Indian Rupees (INR) unless otherwise stated and are exclusive of applicable taxes (including GST). Taxes are calculated and added at checkout based on your billing location.

Subscription fees are generally non-refundable except where required by applicable law or at our sole discretion. If you believe you have been charged in error, contact us within 7 days of the charge at [email protected]. We will review and respond within 5 business days.

If a payment fails, we may suspend access to paid features until payment is resolved. We will notify you of failed payments by email. Accounts with outstanding balances for more than 30 days may be permanently suspended.

Some plans operate on a credit or submission-count basis. Unused credits do not roll over between billing periods unless explicitly stated in your plan description. Credits have no cash value and are non-transferable except between accounts under the same Reseller.

Intellectual Property

The Platform, including its software, design, code, architecture, trademarks, trade names, logos, and all content produced by Vertexbeam, is owned exclusively by Vertexbeam Technologies and is protected by intellectual property laws. Nothing in these Terms grants you any ownership rights to the Platform.

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely in accordance with these Terms. This licence terminates upon the termination of your account or these Terms.

Frame assets uploaded by Campaign Managers remain the intellectual property of the uploading party or their licensor. By uploading frame assets to the Platform, Campaign Managers grant Vertexbeam a limited licence to process and composite those assets as part of the Service. Campaign Managers are responsible for ensuring they have the rights to use all uploaded assets.

If you provide suggestions, feedback, or ideas about the Platform, you grant Vertexbeam a perpetual, irrevocable, royalty-free right to use such feedback for any purpose without compensation to you.

Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. We do not warrant the accuracy, completeness, or reliability of any content on the Platform.

Vertexbeam does not endorse, verify, or take responsibility for any campaign, its content, the claims made therein, or the conduct of Campaign Managers toward their participants.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VERTEXBEAM AND ITS DIRECTORS, EMPLOYEES, PARTNERS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING FROM:

• Your use of or inability to use the Platform
• Any content submitted to or generated by the Platform
• Unauthorised access to or alteration of your data
• Conduct of third parties, including campaign managers or other users
• Any bugs, viruses, or harmful code transmitted through the Platform

IN NO EVENT SHALL VERTEXBEAM'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO VERTEXBEAM IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) INR 5,000 (FIVE THOUSAND RUPEES).

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

Termination

You may terminate your account at any time by contacting support. Upon termination, your access to the Platform will cease, and your data will be handled in accordance with our Privacy Policy. Pre-paid subscription fees are non-refundable upon voluntary termination.

We may suspend or terminate your access to the Platform at any time, with or without notice, if we determine that you have violated these Terms, engaged in fraudulent or illegal activity, or for any other reason at our sole discretion. In cases of material breach, we may terminate immediately without refund.

Upon termination, all licences granted to you under these Terms immediately cease. Provisions of these Terms that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and governing law) shall survive.

Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any disputes arising from or relating to these Terms or the Platform shall be subject to the exclusive jurisdiction of the courts located in India.

Before initiating formal legal proceedings, you agree to attempt to resolve disputes informally by contacting us at [email protected]. We will make good-faith efforts to resolve the dispute within 30 days.

If informal resolution fails, disputes shall be resolved by binding arbitration under the Arbitration and Conciliation Act, 1996 of India, with the seat of arbitration in India, conducted in English.

Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the "Last Updated" date at the top of this page and, where appropriate, by notifying registered users via email or an in-platform notification.

Your continued use of the Platform after the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Platform and may terminate your account.

We will not apply material changes retroactively to disputes or claims that arose before the change was effective.

Contact

For questions about these Terms or any legal matters related to your use of Vertexbeam, please contact us: